B2B and Beyond: New Business Models Built on Trust

By Harry B. Demaio

A groundbreaking guide to forging trusting, mutually beneficial B2B relationships Companies that have entered into B2B alliances may simultaneously be one and another's customers, suppliers, allies, and competitors. But in today's turbo-charged e-environment, how do companies take full advantage of the many benefits of B2B alliances while avoiding the obvious dangers of allowing potential competitors intimate access to their value chains? In this groundbreaking book Harry DeMaio, Director of Deloitte & Touche's renowned Enterprise Risk Service Practice, answers that question with the revolutionary concept of E-Trust, a proven strategy based on fostering business relationships based on mutual self-interest and trust. Writing for managers and corporate decision-makers, DeMaio explains the current state of B2B in an approachable, entertaining fashion, making difficult concepts easy to grasp. He demonstrates the critical role that trust, privacy, and security issues play in the B2B environment and provides guidance on how companies in various industries engaged in B2B relationships must address their varying security and privacy needs. Harry DeMaio (Cincinatti, OH) is Director of Deloitte & Touche's Enterprise Risk Service Practice.

• Format: Hardcover
• Language: English
• ISBN: 0471054666
• ISBN13: 9780471054665
• Release Date: October 2001
• Publisher: Wiley
• Length: 400 Pages
• Weight: 1.65 lbs.
• Dimensions: 9.4" x 1.3" x 6.3"

Customer Reviews

Terrific primer on a complicated subject

I just finished reading this book and recommend it enthusiastically to anybody interested in how B2Bs and extended enterprises must work in the future. The book is broken down into 3 parts: Part 1 explains how B2Bs interact and how trust plays a critical role, Part 2 discusses the concept of e-Trust and business processes by industry, and Part 3 discusses e-infrastructure, security, and controls on a more technical level. Overall, the author manages to provide clear and comprehensive coverage on an exremely challenging, constantly evolving subject.