Automotive Service Management: Operations Management

By Mitch Schneider

All aspects of shop management and the necessary business and customer service skills needed to make a repair operation successful are captured in this comprehensive new series. The key topics for... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1401826652
• ISBN13: 9781401826659
• Release Date: May 2003
• Publisher: Cengage Learning
• Length: 144 Pages
• Weight: 0.70 lbs.
• Dimensions: 11.0" x 0.3" x 8.5"