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ISBN: 0130791792

ISBN13: 9780130791795

Automating Business Process Re-Engineering : Computerized Quality and Productivity Improvement

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Format: Hardcover

Condition: Good

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Book Overview

This volume introduces concepts designed to augment Total Quality Management (TQM). It discusses process engineering, the application of systems analysis techniques to the study of human processes and Computer Aided Process Re-engineering (CAPR) technology.

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