Automating Business Process Reengineering: Breaking the TQM Barrier

By Gregory A. Hansen

This volume introduces concepts designed to augment Total Quality Management (TQM). It discusses process engineering, the application of systems analysis techniques to the study of human processes and Computer Aided Process Re-engineering (CAPR) technology.

• Format: Hardcover
• Language: English
• ISBN: 0130791792
• ISBN13: 9780130791795
• Release Date: January 1994
• Publisher: Prentice Hall
• Length: 245 Pages
• Weight: 1.45 lbs.
• Dimensions: 0.9" x 7.2" x 9.5"