At Your Service: Taking the Next Step in Guest Services

By Audley Castro

We live in a service-oriented generation where people increasingly demand excellence in service. To keep up with this demand, thriving organizations from all professional sectors spend lavishly on training and developing their front-end teams to deliver positive first impressions. For example, Walt Disney World, the multibillion-dollar company, prides itself on its 70% customer return rate. The church's value should also be to reach, serve, and keep lives for the kingdom of God. Whether you are a pastor concerned about the growth of your congregation and the flourishing of people's lives; a business owner looking for an innovative approach for caring for your clients, or an individual hoping to find practical ways to sharpen your customer service skills, "At Your Service: Taking the Next Step in Guest Services" is an ideal tool for you. includes questions for reflection and supplementary training resources for additional study.

• Format: Hardcover
• Language: English
• ISBN: 1546248129
• ISBN13: 9781546248125
• Release Date: August 2018
• Publisher: Authorhouse
• Length: 108 Pages
• Weight: 0.70 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"