This personal workbook illustrates three main types of behavior--Assertive, Aggressive, and Unassertive. Learn the value of becoming more assertive in the workplace and at home. Master a more positive approach to living--tell people what you want, need, or would prefer. State your preference directly and confidently without being threatening or putting other people down. aAssertiveness not only enables you to become more sensitive but also shows you what can be gained by giving and receiving compliments--as well as criticism--in appropriate circumstances. Book jacket.
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