The Art of Customer Relations: Insights from a Luxury Brand Expert

By Miwa Doi

" The Art of Customer Relations" is a valuable guide for sales and service professionals. Drawing from experience, the author shares strategies to build trust, create meaningful interactions, and drive sustainable success. The book stresses empathy, active listening, and tailored communication to transform transactions into lasting partnerships. Key topics include uncovering customer motivations, handling objections, and maintaining a growth mindset. With practical, real-world tips, this book is an essential resource for professionals at any stage.

• Format: Paperback
• Language: English
• ISBN: 1642736023
• ISBN13: 9781642736021
• Release Date: January 2027
• Publisher: One Peace Books
• Length: 138 Pages