Army Logistics: Better Approach Needed to Identify Systemic Causes of Problem Parts: NSIAD-93-86

Pursuant to a congressional request, GAO reviewed the Army Aviation Systems Command's efforts to identify systemic problems with the quality and availability of certain helicopter parts.
GAO found that: (1) the Command's approach has been to resolve individual problems as they arise, instead of identifying the systemic causes of problems; (2) the Command collects information necessary to identify parts with quality problems, but the information is not useful in its current state; (3) the completeness and accuracy of the information in the Deficiency Reporting System (DRS) depends on input from functional directorates that are responsible for investigating identified problems; (4) the Command is developing a proactive approach to improving the quality of its parts and reducing operating and support costs; and (5) one activity within the Command has been developing and testing a proactive system to promptly identify parts that are likely to develop problems with supply availability.

• Format: Paperback
• Language: English
• ISBN: 1289091536
• ISBN13: 9781289091538
• Release Date: June 2013
• Publisher: Bibliogov
• Length: 32 Pages
• Weight: 0.17 lbs.
• Dimensions: 0.1" x 7.4" x 9.7"