An organization's IT infrastructure, supporting information systems, plays a vital role in the successful function of its business operations. Planning the IT infrastructure cannot necessarily be delegated as the sole responsibility of the information systems providers. The business managers of the organization need to be confident that the IT that is built for the organization will be able to support the business and its changing requirements. This guide introduces the reader to all stages of IT infrastructure planning and identifies issues that need to be addressed to ensure that IT will enable business effectiveness and not constrain it.
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