How to create stronger teams and happier customers This book is a thoroughly researched and entertaining guide written for executives, managers, and people who are directly responsible for a company's day-to- day operations and profitability. Written by Robert Strong and David Martinez--two magicians who have dedicated their lives to captivating and entertaining audiences-- Amaze & Delight reveals their well-guarded secrets to help you improve your leadership skills, build a workplace culture that people love, and create customer experiences that feel like magic . You'll enjoy illuminating stories from their careers in magic, comedy, and high-tech. And you'll learn helpful, practical advice that you can start implementing right away, including: How to deliver attention-grabbing presentations How to run meetings and events that are effective at accomplishing their goals How to create magical experiences for your customers How to cultivate a psychologically safe and supportive work environment How to forge stronger connections with your team, even if they work remotely Plus, you'll get detailed instructions for 12 magic tricks you can use to wow your coworkers and friends. Praise for Amaze & Delight "This book provides powerful tools on the art of grabbing attention, integrating humor, and finding meaningful team-building activities." --Vinod Khosla, founder of Khosla Ventures "This delightful book reveals the science of real human connection through the mystifying art of magic." --Peter Norvig, Director of Research at Google and Distinguished Education Fellow at Stanford "If you need to build cohesive and motivated teams, read this book... or even better, hire Robert and David to show you how to do it in person. They bring life, humor, and magic to every interaction." --Emile Litvak, Vice President, Meta "Brilliant! A must-read for anyone who is passionate about building a strong workplace culture. The wisdom shared is strategic, practical, and powerful." --Mirit Cohen, Senior Manager, Global Workplace Experience, Adobe "All of us are capable of creating magical experiences that energize work. This book demystifies the process and shows you how." --Nawal Fakhoury, Director, Employee Experience, LinkedIn "Super insightful and practical. I've learned so many new and useful tricks from this magical book." --Amir Shevat, Head of Product, Twitter "Magicians are powerful storytellers who generate wonder and fascination. In this book, Robert and David deliver that and more with style, humor, and humility." --Ed Soo Hoo, WW CTO Global Accounts, Lenovo "An essential read for meeting professionals looking to engage audiences and make programs more memorable." --Marin Bright, founder and CEO, Smart Meetings "Everyone could use a little more magic in their lives--especially your coworkers and customers. This book is filled with fun and practical ideas for doing exactly that." --Shep Hyken, bestselling author of The Amazement Revolution "This wonderful book shows how unlocking the secrets of magic doesn't necessarily make us magicians, but better, more creative, more impactful people." --Jamie Metzl, founder of OneShared.World and New York Times bestselling author of Hacking Darwin "This book, written by two world-class magicians, is packed full of useful tips and techniques to capture and hold people's attention. It is also a delight to read." --Jeremy Sutton, digital artist, author, and educator "This is a must-have in your collection for everyone looking to enrich the workplace." --Adam Gazzaley, Neuroscientist, Neuroscape at UCSF
ThriftBooks sells millions of used books at the lowest everyday prices. We personally assess every book's quality and offer rare, out-of-print treasures. We deliver the joy of reading in recyclable packaging with free standard shipping on US orders over $15. ThriftBooks.com. Read more. Spend less.