Chapter 1. Introduction.- Chapter 2. Digital Age, Business Strategy, and Firm's Performance.- Chapter 3. Downtime and Business Continuity.- Chapter 4. BCM, DRP - Compliance in Practice.- Chapter 5. Master Contingency Plans and IT Auditing.- Chapter 6. Business Models and The Concept of Always-On Business.- Chapter 7. BCM, BCP, IT Capability: A Framework for Always-On Business.- Chapter 8. Empirical Research.
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