Advances in Services Innovations

Developing innovative services and launching them successfully in international markets - these are major challenges for enterprises and national economies which aim to benefit from the opportunities of the service sector by achieving more growth and employment. Those enterprises and sites which succeed in creating "a special service experience" by offering outstanding service solutions and by exc- lent performance in service delivery to the customer...

• Format: Paperback
• Language: English
• ISBN: 3642067549
• ISBN13: 9783642067549
• Release Date: October 2010
• Publisher: Springer
• Length: 312 Pages
• Weight: 1.00 lbs.
• Dimensions: 0.7" x 6.1" x 9.2"