Active Listening [Chinese]

By Kumi Toda

"Active listening" is the skill of listening carefully to the other party's words, acknowledging them in a timely manner, and guiding the other party to speak through open-ended questions, thereby mastering the direction of the conversation. When do you need active listening? Occasions when a certain conclusion must be reached. It is necessary to seek solutions to known situations. Occasions when it is necessary to negotiate with others. Let this book tell you the secret of listening, how to make the other party feel that "you are listening", how to increase the other part's trust in you by asking questions, let him tell the truth, and let you control the direction of the overall conversation.

• Format: Paperback
• Language: Chinese
• ISBN: 6263209739
• ISBN13: 9786263209732
• Release Date: December 2024
• Publisher: Chen Xing