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Achieving Excellence Through Customer Service 0963626841 Book Cover

Achieving Excellence Through Customer Service

Edition Description

This book givers you detailed step-by-step knowledge that you can use in establishing profitable customer service strategies. The profit-producing capability of an organisation derives from impressions made by all employees upon the organisation's customers. This book is written...

Edition Details
Format:Paperback
Language:English
ISBN:0963626841
Format: Paperback
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Achieving Excellence Through Customer Service 013005125X Book Cover

Achieving Excellence Through Customer Service

Edition Details
Format:Hardcover
Language:English
ISBN:013005125X
Format: Hardcover
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Achieving Excellence Through Customer Service 0990966003 Book Cover

Achieving Excellence Through Customer Service

Edition Description

This book is on strategy. How to create a service culture. Many call it the bible of Customer Service. It is now in its 10th edition. Everything has been updated with 2014 information with role models from across the world. If you want to learn about why customer service is the...

Edition Details
Format:Paperback
Language:English
ISBN:0990966003
Format: Paperback
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