Accountability in Social Services: The Culture of the Paper Program

By Jill Florence Lackey

Book Overview

Accountability in Social Services examines how-and why-social and human services programs can function even though they are monitored by written communication instead of face-to-face interaction. Author Jill Florence Lackey draws on her experience as a consultant for more than 50 social programs and as director of two nonprofit organizations to demonstrate the strong need for accountability mechanisms and more ethics-based leadership when running social service programs. This unique book walks you through the process of how "paper programs" emerge and operate, the monitoring mechanisms that are-and aren't-in place during program operations, and recommendations to increase accountability in the social service delivery system.

• Format: Paperback
• Language: English
• ISBN: 078902375X
• ISBN13: 9780789023759
• Release Date: May 2006
• Publisher: Routledge
• Length: 128 Pages
• Weight: 0.48 lbs.
• Dimensions: 0.3" x 6.5" x 8.3"