Acceptance of Remote Services: Perception, Adoption, and Continued Usage in Organizational Settings [German]

By Nancy W. Nderlich and Nancy Wünderlich

Nancy V. W nderlich employs a multi-method approach comprising an international qualitative study in Germany, USA and China and a longitudinal quantitative study to analyze remote services. She develops the Interactive Technology-Mediated Service Model (ITSUM) to provide a comprehensive approach of explaining both initial acceptance and repeated, continued usage of remote services in organizations.

• Format: Paperback
• Language: German
• ISBN: 3834919578
• ISBN13: 9783834919571
• Release Date: November 2009
• Publisher: Gabler Verlag
• Length: 262 Pages
• Weight: 0.76 lbs.
• Dimensions: 0.6" x 5.8" x 8.3"