If you are a network or helpdesk tech, this guide will make you a better wireless troubleshooter and increase your value to your organization (or your potential next employer) because: 1. You will more quickly identify the real issue at hand 2. Quickly determine if the issue is wired, wireless or software-related 3. More quickly isolate the underlying cause(s) 4. More quickly implement the solution 5. Determine if you need to escalate to the next level sooner rather than later, reducing downtime thus increasing productivity (employers love that!).The focus of this guide is to provide you a streamlined set of troubleshooting procedures resulting in the timely and accurate diagnosis of wireless connectivity issues. As such it is a "down and dirty" resource for troubleshooting the more common connectivity issues occurring with an already existing wireless network.
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