A Comparison of Service Quality: Customers Perception

By DAING MARUAK SADEK

Describes a study performed in Leicestershire, United Kingdom to develop a reliable and valid scale for the measurement of the perceived service quality of bank services. The Cooperative Bank (CB) and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 383837990X
• ISBN13: 9783838379906
• Release Date: August 2010
• Publisher: LAP Lambert Academic Publishing
• Length: 76 Pages
• Weight: 0.27 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"