50 Simple Things You Can Do to Save Your Customers: Using the Master Key to Career Success

By Paul R. Timm

Book Overview

50 Simple Yet Effective Ways to Keep Customers Happy and Coming Back for MoreUltimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1564140164
• ISBN13: 9781564140166
• Release Date: November 1991
• Publisher: Career Press
• Length: 92 Pages
• Weight: 0.30 lbs.
• Dimensions: 8.2" x 5.3" x 0.3"

Customer Reviews

Great!

I'm the author of "Thinkertoys (A Handbook of Business Creativity), and "Cracking Creativity (The Secrets of Creative Genius) and, generally, read most businesss books that hit the market. This is a terrific book. Buy it and learn.

GREAT RESOURCE

I have read this book and studied under Dr. Timm. His matter-of-fact writing style helps to communicate his ideas in a simple, understandable, and effective manner. This book is a great addition to any customer service library