25 Steps to Getting Performance Problems off Your Desk - and Out of Your Life

By Robert H. Kent

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• Format: Paperback
• Language: English
• ISBN: 0396088546
• ISBN13: 9780396088547
• Release Date: January 1986
• Publisher: Prentice - Hall
• Length: 129 Pages
• Weight: 0.45 lbs.

Customer Reviews

A Classic for Management and Supervisors

This book has been out for a few years now, and it's really a classic. The author has developed a simple but comprehensive algorithm (flow chart) to help structure and guide the process of diagnosing employee performance problems. He makes a very good case that the usual causes are the result of fundamental management oversights. 25 Steps has plenty of examples and suggestions for problem prevention. This is a fundamental source book for any new supervisor or manager. We review it with all our new Supervisors.