We are migrating towards an integrated communications environment based on the Internet Protocol (IP) and related Internet technology. It embraces both wireline and wireless networks and covers all communications media: data, voice and video. The business case for this network of networks is compelling but vested interests have introduced fear, uncertainty and doubt in order to buy time while they catch up. This book makes the business case for a business communications revolution and is written in the language of business, not that of technology. While there are numerous books and white papers that cover technology issues The Business Communications Revolution is the first to make the business case.
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