101 Lessons For GREAT Call Center Management

By Dan Coen

101 Lessons for GREAT Call Center Management subscribes to the premise that great ideas can be taught in a SIMPLE and FUN format. The book and its content are inventive, creative and innovative. 101... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0979554403
• ISBN13: 9780979554407
• Release Date: September 2007
• Publisher: DCD Publishing
• Length: 112 Pages
• Weight: 0.46 lbs.