100% Reply Skills for Workplace: Mature Workers Use Them [Chinese]

By Emi Sunai

In the workplace, 90% of what we say is in response to questions from our superiors or clients. However, we often find ourselves torn between "not telling the truth will make me feel wronged" and "telling the truth will make the other person angry." The author, Emi Sunai, is the founder of EMI SUNAI Company, which specializes in teaching etiquette and communication skills. She has conducted workshops at major corporations such as NTT and Kirin Beer in Japan. She specializes in teaching social skills and communication techniques to executives of listed companies and political figures. In her book, she compiles the essential 100-point response techniques for the workplace--freeing you from the negative emotions of being forced to sacrifice your own interests, and transforming you into a master who hides their sharpness behind a smile, whose every word defies expectations yet leaves no room for rebuttal.

• Format: Paperback
• Language: Chinese
• ISBN: 6267762130
• ISBN13: 9786267762134
• Release Date: August 2025
• Publisher: Da Shi Wen Hua