Benchmarking : A Guide for Your Journey to Best-Practice Processes

By Mardi Coers and Chris Gardner

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• Format: Perfect Paperback
• Language: English
• ISBN: 1928593240
• ISBN13: 9781928593249
• Release Date: January 1
• Publisher: American Productivity & Quality Center
• Length: 86 Pages
• Weight: 0.05 lbs.
• Dimensions: 9.3" x 0.3" x 6.0"

Customer Reviews

Instructions and Benchmarking Examples

This is a quick read, with an emphasis on data collection and analysis.Contains a high-level look at planning, measurement, and who should participate. Very helpful in defining the scope and roles.