I'm a graduate student in electrical engineering and queuing theory is one of the subjects i need to be familiar about. I did a couple of courses on queuing theory, mostly by following the instructor's notes, but this book helped me to clear many of my concepts that either i overlooked before or never thought about it. In particular, the section where it talks about algebraic topological interpretation of product form solutions of queuing networks is great, and so is the treatment on M/G/1 queues. It also proves why the product form solution works and what should be the structure of the queuing in order for it to work! The examples and case studies are very insightful. Chapter 6 on discrete time queuing systems is very well written with a comparison to its continuous time analog. Overall, I think it's a great book. Would recommend to anybody that wants to study deeper.
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