Sustainable Customer Experience Design: Co-Creating Experiences in Events, Tourism and Hospitality

By Frans Melissen, Bert Smit, Celiane Camargo-Borges

Fully revised and updated, the second edition of this popular text focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries.

• Format: Paperback
• Language: English
• ISBN: 1032964324
• ISBN13: 9781032964324
• Release Date: July 2026
• Publisher: Routledge
• Length: 282 Pages
• Weight: 1.05 lbs.
• Dimensions: 0.6" x 6.7" x 9.6"