A Piece of the Pie: The Story of Customer Service at Publix

By Joseph W. Carvin

Book Overview

Publix Super Markets, Inc. -- the largest employee-owned company in the world -- is renowned for its extraordinary customer service. Using anecdotes from Publix customers and associates, the company's... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 097681837X
• ISBN13: 9780976818373
• Release Date: January 2018
• Publisher: Nothing in Common Books
• Length: 184 Pages
• Weight: 0.65 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"