Yasuo Hasimoto
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Books by Yasuo Hasimoto
人脈の極意―「ホテルオークラ」接客のプロが教える“人づきあい”のノウハウ
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hoteruo-kura "Mitsuo Hashimoto (Flow" Adult Manners – "Wisdom" and "Sensibility" Lesser Raising 37 Way
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「人の心をつかむ人」8つの共通項―狙った相手を魅了する“感性”の磨き方
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感動を与えるサービスの神髄―ホテルオークラを築いた人間(おとこ)の経営学
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ホテルオークラ『橋本流』クレーム対応術―お客様の心をつかむ50のマニュアル
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