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Mapping Methods 2: Step-by-step guide Experience Maps Journey Maps Service Blueprints Affinity Diagrams Empathy Maps Business Model Canvas
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Design Methods 1: 200 Ways to Apply Design Thinking
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Designing with Color : Step by Step Guide
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Design Thinking: Process and Methods Manual
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50 Brainstorming Methods
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Service Blueprints: The Tool for Service Innovation
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Design Thinking Pocket Guide
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China Design Index 2014: The Essential Directory of Contacts for Designers
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Service Design: 250 essential methods
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50 Selected Design Methods: To Transform Your Design
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Experience Maps Journey Maps Service Blueprints Empathy Maps
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Design Research Methods: 150 Ways to Inform Design
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Empathy Maps: Walk in your customer's shoes
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Affinity Diagrams: The tool to tame complexity
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Mapping Methods: For Design and Strategy
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Service Design: Process & Methods
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Glossary of Terms: Design Thinking Service Design Experience Design User-Centered Design
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Interviews Observation and Focus Groups: 110 Methods for User-Centered Design
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Proposals that win you the job
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Product Design Briefing Checklist
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Customer and User Experience Maps: Step-By-Step Guide
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Empathy Maps : Step-By-Step Guide 2nd Edition
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Journey Maps: Step-by-Step Guide
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Service Blueprints: Step-By-Step Guide
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Design Thinking Process and Methods 5th Edition
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Affinity Diagrams: Step-by-Step Guide
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Nuclear Emergency Fast Reference Guide
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Design Methods 2: 200 More Ways to Apply Design Thinking
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