ITIL Service Operation
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Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management
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Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners
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Key Element Guide Itil Service Operation
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Organizing ITSM: Transitioning the It Organization from Silos to Services with Practical Organizational Change
$24.95
Itil Lifecycle Publication Suite: 2011
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Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure
$24.95
Implementing ITSM: From Silos to Services: Transforming the IT Organization to an IT Service Management Valued Partner
$43.60
Servicing ITSM: A Handbook of Service Descriptions for It Service Managers and a Means for Building Them
$10.49 - $24.95
Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives
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Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives
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