Professor Mohamed Zairi
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Books by Professor Mohamed Zairi
Managing Customer Results
$28.95
People
$28.95
A Best Practice Model
$28.95
A Seamless Delivery Process
$28.95
Building the Right Capacity for Sustainable Delivery
$28.95
Channel Management
$28.95
Citizen Centricity through Connectivity
$28.95
Customer Insight
$28.95
Innovation in Service Delivery
$28.95
Service Charter & Standards
$28.95
The Empowered Customer in a Smart World
$28.95
Customer Experience Measurement
$28.95
Great Relationships with Customers through Effective Communication
$28.95
Right Design for Perfect Delivery
$28.95
The Partnership Dimension
$28.95
The Emotional Attachment Dimension
$28.95
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