- Key Account Management: The Route to Key Supplier Status
- Key Account Management: Tools and Techniques for Achieving Profitable Key Supplier Status
- Building the Value Machine: Transforming Your Business through Collaborative Customer Partnerships
- Global Account Management: A Complete Action Kit of Tools and Techniques for Managing Big Customers in a Shrinking World
- Understanding the Professional Buyer: What Every Sales Professional Should Know about How the Modern Buyer Thinks and Behaves








