- E-Mail Rules: A Business Guide to Managing Policies, Security, and Legal Issues for E-Mail and Digital Communication
- Jeaneology: Crafty Ways to Reinvent Your Old Blues
- The Social Media Handbook: Rules, Policies, and Best Practices to Successfully Manage Your Organization's Social Media Presence, Posts, and Potential
- Crisp: Writing Effective E-Mail, Revised Edition: Improving Your Electronic Communication (Crisp Fifty-Minute Series)
- E-Mail Management: 50 Tips for Keeping Your Inbox Under Control (A Crisp Fifty-Minute Series Book)