- Customer Service for Dummies
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- No Nonsense: Time Management: 50 Tips to Hack Your Time and Get Everything Done
- Watercooler Wisdom: How Smart People Prosper in the Face of Conflict, Pressure, & Change
- Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back
- Karen Leland
- Journal of Light Construction
- John VanDiest
- William G. Hynes
- Bruce Berman
- Emile Guillaumin
- Brian Cooper
- Catherine M. Pruissen
- Gordon P. Lewis
- Ziad Khoury
- Richard Lauchman
- Nicolas Nirgiotis
- Maire Loughran
- Rosemary Tator
- Marvin Phillips
- Stephen Bolton
- Nicki Joy
- Russell Broeckelmann
- Marc Hardy
- Alesia Latson











