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John Futterknecht
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Books by John Futterknecht
Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World
$20.15
Customer Tells: Delivering World-Class Customer Service by Reading Your Customers’ Signs and Signals
$18.56
Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
$5.49 - $10.29
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