Jenny Dugmore
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Books by Jenny Dugmore
A Managers' Guide to Service Management
$30.39
Achieving ISO/IEC 20000
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Achieving Iso/Iec 20000: Keeping the Service Going
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Achieving ISO/IEC 20000 - Capacity Management
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The Differences Between Bs 15000 and Iso/Iec 20000
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Achieving ISO/IEC 20000 - Why People Matter
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Achieving BS 15000 Why People Matter
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Managing End-to-end Service (Achieving Iso/Iec 20000)
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