Jeffrey Tefertiller

ITSM For Leaders: A leader's guide to understanding IT Service Management

Jeffrey Tefertiller

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Implementing and Improving Itsm: A Leader's Guide to Implementing and Enterprise It Service Management

Jeffrey Tefertiller

$24.99

Implementing and Improving ITSM: A leader's guide to implementing and improving Enterprise IT Service Management - Second Edition - Full Color

Jeffrey Tefertiller

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ITSM + Cloud Computing = A Perfect Marriage: A leader's guide to understanding IT Service Management in a Cloud Infrastructure

Jeffrey Tefertiller

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ITSM in the Outsourced World of IT: Balancing the Benefits of Outsourcing While Applying the Appropriate Level of ITSM Governance

Jeffrey Tefertiller

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Business Continuity Planning: The Art of Remaining Continuous

Jeffrey Tefertiller

$37.40

ITSM for Leaders: 3rd Edition: A Leader's Guide to Understanding IT Service Management (ITSM Leadership Series)

Jeffrey Tefertiller

$30.67

ITIL4®: The New Frontier: A Practical Guidebook for Adopting ITIL4®

Jeffrey Tefertiller

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Technology Asset Management: Maximizing Your Investments

Jeffrey Tefertiller

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