James C. Abbott

Books By James C. Abbott

Books by James C. Abbott

The Executive Guide to Call Center Metrics

James C. Abbott

$6.79 - $37.74

Running Your Machines with SPC

James C. Abbott

$24.95

SPC: Practical Understanding of Capability by Implementing Statistical Process Control, third edition (Walkabout)

James C. Abbott

$26.49

The Executive Guide to Six SIGMA Call Centers

James C. Abbott

$8.69 - $37.74

Better Decisons Through Effective Information: Methods, Tools, and Tips for Using Financial and Statistical Tools

James C. Abbott

$24.95

Designing Effective Call Centers

James C. Abbott

Out of Stock

Preparing Call Center Metrics

James C. Abbott

Out of Stock

Optimize Your Operation: Stories, Tools and Lessons for Using the Principles of Process Management to Improve Quality

James C. Abbott

$37.97

SPC Self-study Guide: A workbook to use with SPC, Third Edition

James C. Abbott

Out of Stock

Become the Manager of the Future

James C. Abbott

Out of Stock

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James C. Abbott

Books by James C. Abbott

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