Most Popular Books
- Knowledge Services: Converging Information, Management, Knowledge Management and Strategic Learning for the 21st Century Organization
- Total Quality Management in Information Services
- The Knowledge Services Handbook: A Guide for Knowledge Strategist
- Power and Influence: Enhancing Information Services Within the Organization
- Sla at 100: From Putting Knowledge to Work to Building the Knowledge Culture: A Centennial History of Sla (Special Libraries Association 1909-2009
