
Total Customer Value Management Transforming Business Thinking
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Customer Value Investment: Formula for Sustained Business Success
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Value Creation
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Value Dominant Logic: Helping Individuals and Their Companies to Succeed
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Customer Value Starvation Can Kill: Prevention and Cure
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The Value Imperative
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How Creating Customer Value Makes You a Great Executive
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Creating Value for Leaders
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Zero Complaints: The Path to Continuous Value Creation
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Zero Complaints: The Path to Continuous Value Creation
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