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The Executive Guide to Implementing Quality Systems
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A Handbook for Facilitating Process Improvements in Healthcare: Increasing Patient Flow and Safety While Reducing Healthcare Costs
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Total Quality in Marketing (Total Quality)
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Macrologistics Management: A Catalyst for Organizational Change (St. Lucie/Apics Series on Resource Management)
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The Innovation Tools Handbook, Volume 2: Evolutionary and Improvement Tools That Every Innovator Must Know
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The Six SIGMA Green Belt Handbook
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