
Service Level Management: Customer Focused (IT Infrastructure Library)
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GI and GIS Standards (Information Management Library)
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Availability Management
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Understanding and Improving Your Information Technology Infrastructure Management
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Data Management Standards
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Information Technology Services Organization
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Programme Management Case Studies: v. 1 (Programme & Project Management Library)
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Data Management
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Managing Successful Programmes (Stationery Office)
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Contingency Planning
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An Introduction to Information Technology Infrastructure Planning
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PRINCE 2 Pocketbook (Programme & Project Management Library)
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Planning and Control for It Services It Infrastructure Library Series
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