Working with Difficult People

by Michael S. Dobson, Kathleen Lundin, William Lundin, et al.

Book Overview

This book defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office headaches. Mastering the... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0814478387
• ISBN13: 9780814478387
• Release Date: January 1995
• Publisher: Amacom
• Length: 128 Pages
• Weight: 0.50 lbs.
• Dimensions: 0.3" x 7.0" x 10.0"