Tricky Business Letters: Persuasive Tactics on Paper

by Gordon R. Wainwright

This text aims to provide readers with practical solutions for a variety of tricky letters that they need to write everyday in business situations. For example, how to deal with angry customers, what... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0273644963
• ISBN13: 9780273644965
• Release Date: March 2000
• Publisher: FT Prenticehall
• Length: 208 Pages