The Conflict Resolution Phrase Book: 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workpla

by Barbara Mitchell

Book Overview

No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations.

Some situations are unpredictable, and you can't plan for every conversation--but having the right words on hand empowers you to stand up to conflict rather than run from it. The...

• Format: Paperback
• Language: English
• ISBN: 1632650983
• ISBN13: 9781632650986
• Release Date: September 2017
• Publisher: Career Press
• Length: 192 Pages
• Weight: 0.62 lbs.
• Dimensions: 0.4" x 6.0" x 8.9"