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Paperback The Brand Flip: Why Customers Now Run Companies and How to Profit from It Book

ISBN: 0134172817

ISBN13: 9780134172811

The Brand Flip: Why Customers Now Run Companies and How to Profit from It

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Book Overview

Best-selling brand expert Marty Neumeier shows you how to make the leap from a company-driven past to the consumer-driven future. You'll learn how to flip your brand from offering products to offering meaning, from value protection to value creation, from cost-based pricing to relationship pricing, from market segments to brand tribes, and from customer satisfaction to customer empowerment. In the 13 years since Neumeier wrote The Brand Gap,...

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