Securing the Future: Strategies for Exponential Growth Using the Theory of Constraints

by Gerald I. Kendall

Book Overview

Today's managers encounter tremendous resistance in getting others to buy-in to change. The ongoing rounds of downsizing and upheaval have taken their toll, leaving a legacy of skepticism. Therefore,... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1574441973
• ISBN13: 9781574441970
• Release Date: December 1997
• Publisher: CRC Press
• Length: 346 Pages
• Weight: 1.45 lbs.
• Dimensions: 1.0" x 6.0" x 9.0"

Customer Reviews

Practical Knowledge

This book provides practical tools to increase profits for your organization. Gerald Kendall shares the criterion to prioritize/choose themes for improving customer satisfaction. He suggests that one should focus on those issues for improvement so that the customer is either willing to pay a higher price or ready to give you additional volume, or this would prevent the customer from switching over to a competitor. Improving those customer dissatisfactions, that would not result in one of the above, would not benefit your organization at all. I find many such tips through out this book.

Excellent guide to eliminating market constraints

I am a Jonah's Jonah focused on eliminating market (external) constraints in a variety of industries. I found this book while taking the External Constraint Course at the Goldratt Institute. While the Eli Goldratt book "Its Not Luck" was inspirational and the Institute class was excellent, "Securing the Future" is what I refer to day by day.