Reference Services Today: From Interview to Burnout

by William A. Katz

Authorities present important advice to all reference librarians on the improvement of service and the enhancement of the public image of reference services. Insightful chapters examine communication... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0866565728
• ISBN13: 9780866565721
• Release Date: April 1987
• Publisher: Routledge
• Length: 312 Pages