Quality in the Veterans Health Administration: Lessons from the People Who Changed the System

by Larry Malby, Galen L. Barbour, Robert W. Thomale, et al.

Transforming the VHA ?Courage, compassion, insight, and success--the story behind and about pivotal changes in one of America's great health care systems. Every potential patient (and that's all of... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0787902748
• ISBN13: 9780787902742
• Release Date: August 1996
• Publisher: Jossey-Bass
• Length: 336 Pages
• Weight: 1.25 lbs.
• Dimensions: 1.1" x 6.3" x 9.2"