Process Improvement Skills: Rethinking the Routine

by Jossey-Bass Pfeiffer

This hands-on workshop is an effective way of helping people understand the quality process and how to make it work on a day-to-day basis. This timely module introduces and shows how to create: Mind maps Process Analysis Systems Flow charts PERT charts Using examples, exercises, and case studies, this workshop teaches the basic concept of workflow processes. Participants actively participate in the exercises so they fully understand how to use these...

• Format: Paperback
• Language: English
• ISBN: 0883904586
• ISBN13: 9780883904589
• Release Date: January 1995
• Publisher: Pfeiffer
• Length: 50 Pages
• Weight: 0.43 lbs.
• Dimensions: 0.2" x 8.5" x 11.0"